On July 1st 2021 Phuket opened its borders to international travellers from countries/regions with a low to medium risk of COVID-19 by implementing the Phuket Sandbox scheme. However, travellers must be vaccinated, provide a negative COVID-19 test and have travel insurance covering COVID. On the other hand, Australia’s borders are currently closed, and international travel from Australia remains strictly controlled to help prevent the spread of COVID-19.
Our experience with applying to leave Australia and enter Phuket
We finally received our Thai Visa for our return to Phuket. Many people have asked me how we got our exemption from the Department of Home Affairs to leave Australia. Likewise, I have many people wanting to know about returning to Phuket. Therefore, I decided to jot down the process we took to return to our boat in Phuket. I will state here that I would have used iVisa.com had I discovered it in time, as I believe it would have made things super easy.
I’ll start at the beginning. We applied for our exemption and continued with applying for a visa and then applying for a COE. It was a long and stressful process because we didn’t give ourselves enough time and postponed the trip at one stage. So I will begin by saying allow yourself a minimum of 8 weeks.
Leaving Australia
We began by applying to the Department of Home Affairs for an exemption to the rule of not being allowed to leave Australia.
There was only one exemption that we felt was relevant to us. That was to be out of “Australia for three months or more”. We want to return to Phuket because our yacht SV Thorfinn is anchored there and desperately needs to be lifted from the water and cleaned, anti-fouled and more than likely fixed before we can sail her back to Australia.
SV Thorfinn
To apply to leave Australia for three months or more, you need to have a compelling reason. Ours was in the form of a letter from the person looking after our boat explaining that Thorfinn was in desperate need of some attention.
To apply, we had to provide a statutory declaration that had to state we were making an application for travel exemption on the basis that we intend to be absent from Australia for more than three months, as well as noting the compelling reason that we wanted to leave.
Apply online for a travel exemption
Although you are not expected to have your flights and hotels booked, they might help the process, especially if you have a return ticket that proves you will be out of the country for at least three months. We decided to book our flights, knowing we could change our flight dates at no cost if we needed to. We also booked our accommodation through booking.com ensuring we had free cancellation up until four days before the date of our flight. When we booked our flights, we decided that four weeks would give us time to get it all sorted… that was not the case!
Firstly, we filled in our contact details, and then our flight details. We were asked if we intended to return to Australia, and we answered yes. We had to say where we were departing from and what was our destination country. And then, we had to attach our supporting documents, which were;
- Commonwealth Statutory Declaration signed by a Justice of the Peace
- Copy of passport
- A letter from the person looking after SV Thorfinn
- SV Thorfinn’s boat registration papers
- The Thailand Temporary Boat Import papers
- A copy of our hotel booking
- Our flight information and ticket
On the fourth day after applying, we received a response permitting us to leave Australia.
Getting to Phuket
Apply for a Thai Visa
Firstly, we tried to apply for an STV (Special Tourist Visa – 90days)
Supporting documents that need to be attached included;
- Copy of passport
- A passport photo
- Proof of adequate finance
- Proof of long-stay accommodation (we were going to use our boat papers for this)
- Proof of Australian residence
- Health/travel insurance – covering COVID We used Luma Thailand Pass (Tune Protect)
- Police clearance certificate from the Australian Federal Police
- Medical certificate showing no prohibitive diseases such as elephantiasis, leprosy and third step of syphilis … not joking!
The Federal Police Check is what held us up at this stage.
You can apply online here or download an offline form here.
We applied online and after waiting a few days for a response, we phone them only to find out it can take up to 25 days to get your certificate. We waited and waited, and in the end, we gave up and applied for a TR (Tourist Visa – 60 days) instead.
TR (Tourist Visa)
To apply for the 60 days TR (tourist visa), we went to the Royal Thai Embassy, Canberra website.
Clicked on ‘Entry to Thailand’
Clicked on ‘Apply Visa’
Clicked on Tourist Visa
Download the visa application form.
With the application, we had to include;
- Passport
- Passport-sized photograph affixed to the visa application form.
- Permission to travel from Australia issued by the Australian Border Force
- Evidence of adequate finance
- Proof of residential address in Australia
- Confirmed accommodation (Shaba ID Certificate from hotel)
- Evidence of reservation of flight to Thailand
- Visa fee AUD 60
- A pre-paid return self-addressed envelope
- We also included the medical certificate showing no prohibitive diseases (which we had completed for the STV application).
We posted our application on the 16th of August 2021 in an overnight, priority, registered envelope. We were, unrealistically still hoping we might be able to get on our flight on the 24th of August. The Thai Embassy in Canberra finally received our overnight parcel on the 19th of August, and then I promptly received a call from the embassy to say that they would not be able to get the passports and visas to us in time. It went to reason; even if they could get them processed quickly, there was still no guarantee they would get back to us in time. Yes, we included a paid for and self-addressed, overnight delivery envelope for the return, but there was absolutely no chance it would be overnight.
Therefore, I changed the dates of our flights and accommodation. As I mentioned earlier, we ensured we would be able to do this before purchasing the flights and booking the accommodation. Our new departure date was now set for the 6th of September.
On the 27th of August, we received our passports, complete with visas.
Apply for a COE (certificate of entry)
We applied online at https://coethailand.mfa.go.th
We filled in our details, plus the type of covid vaccine we’ve had and the dates we received them. Then we attached the following documents:
- COVID vaccine certificate (Full vaccination at least 14 days prior to your departure to Thailand and not more than 12 months.)
- Copy of passport
- Copy of visa
- Copy of medical/travel insurance covering COVID
Once the embassy had pre-approved our registration/application for COE. We then needed to go back online and upload;
- Relevant flight documents
- Accommodation confirmation including the SHA+ name of the hotel (Shaba ID Certificate from your hotel)
- Proof of payment for Phuket RT-PCR COVID tests (it must state the clinic you are getting the swabs done at. All the information you need is on the official receipt you can download when you have paid).
To book your COVID test in Phuket, click on – https://www.thailandpsas.com/
To pre-pay for the COVID swab test, you need to say when you will arrive in Phuket and when you will leave. We have no departure flight because we will be sailing from Phuket. The program they use needs a departure day, time and flight number, so we just put down a flight leaving three months after we arrived. I was not particularly eager to do that, but there was no option.
The three COVID Swabs which we pre-paid, cost THB8000 per person (when we paid that converted to AUD340.67 each).
During our application for the COE we discovered that if you arrive after 18:00 you need to stay at a SHA+ hotel for 15 nights. So we booked another night and uploaded a second Shaba certificate to our COE application. And then we finally had everything we needed apart from the COVID test we need to do before we leave.
RT-PCR COVID 19 with certificate
Lastly, we need to have an RT-PCR COVID 19 test within 72 hours of leaving Australia. We cannot do this test for free because of the paperwork we need for international travel. We had to book in at the Mile End Covid Drive Through at 21 James Congdon drive and pre-pay it. We phoned the Covid Hotline on 1800 870 778 to fill out a request form which includes details of our flights, passports and a QR code – cost per person AUD145.
Be organised, have hard copies of your paperwork
So as far as I am aware, we should print the following paperwork and have it at hand when leaving Australia and flying to Phuket.
- “Exemption from the travel restrictions” from the Department of Home Affairs.
- Certificate of Entry (COE) issued by Thai Embassy/Consulate.
- COVID vaccination certificate.
- RT-PCR COVID 19 – negative certificate.
- Pre-paid COVID test receipt (Phuket tests).
- Copy of Insurance.
- Shaba Certificate for accommodation in Phuket.
- Medical certificate.
- For those going back to their boats, and therefore do not have a departure flight from Phuket. Have a copy of your boat registration papers and the Thailand Temporary Boat Import papers.
- We also received a Declaration of Travel History form, which we need to fill and hand in at check-in with Singapore airlines.
- Download the ThailandPlus alert application on mobile phones.
When you download the ThailandPlus app you are required to insert a couple of numbers. The first, the reference ID, is the six digit number that you are given when you apply for the COE. The second number is your COE number which you will find on the top lefthand side of your Certificate of Entry.
Phuket Sandbox – important to note:
- If you want the STV and are travelling from Australia, the Federal Police Check can take up to 25 days.
- If you arrive in Phuket after 18:00 you need to book 15 nights at a SHA+ hotel
- Allow 15 days for visa application
- You need your visa (if needed) before you can apply for the COE
- Allow a minimum of 3 days for COE, as it may be rejected several times until all information they need is exactly as they need it.
- You must be fully vaccinated and hold an appropriate certificate
- You must have a RT-PCR COVID test within 72 hours of arriving in Phuket and hold the appropriate certificate
- You must pre-pay for three RT-PCR COVID tests that you will have within the first 14 day of your time in Phuket
- You must stay in a SHA+ accredited hotel in Phuket only.
- You must fly to Phuket from abroad. No transit in Bangkok.
- If you are staying less than 14 days in Phuket, you must fly out of Phuket to an international destination.
More information
We booked our accommodation on booking.com. If you do this look for hotels with SHA or SHA+ after the hotel name. When I looked at accommodation, prices for a SHA Plus hotel ranged from $259 to $8000+ for the 14 days.
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Photo credit:
Feature photo Phuket by Maher Najm (CC0 1.0 Universal (CC0 1.0) Public Domain Dedication)
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